CGJDConsulting · Workflow Automation · Principal Solution Owner

Get your time back to do the work you love.

Your manual work, automated. Your outcomes, delivered.

A single point of accountability from discovery through to handover, no relay between account managers and delivery teams, nothing lost in translation. We design it, build it, prove it against your real data, then hand your team the keys.

Book a call See how I work
Charity & social impact SME digital transformation Regulated life sciences
What a Principal Solution Owner does

Not a generalist consultancy. Not a single contractor bolted onto your team. A turnkey delivery partner who ships.

CGJDConsulting takes a complex operational problem and delivers a working, integrated solution: designed, built, tested against your real data, and handed back so your team owns it. The value is the delivery model, not headcount.

Clients in charity, catering, and life sciences buy the same thing: someone who can translate a messy problem into something that runs. Low-code where it fits, AI-enabled where it earns its place, always built to be maintained by the people who use it.

The delivery model

Four phases. Each one ends in something you can hold.

Every engagement runs the same way. No open-ended retainers, no work you cannot see. A clear deliverable closes each phase.

01

Discovery

Understand the real operational problem, not just the stated request. Map what exists, what is manual, where the data lives, and the risks you have not seen yet.

Discovery summary
Risk register
Recommended approach
02

Solution design

Define the target workflow and architecture. Choose the right tools, favouring low-code unless there is a clear reason not to.

Solution blueprint
Data model & workflow
Integration map
03

Build & validate

Prove the core workflow first. Build in increments, test against your real data, iterate on feedback rather than assumptions.

Working MVP
Test results
Client sign-off
04

Handover & embed

Document the system, train the people who own it, and define the support model so nothing depends on me being in the room.

Handover pack
User guide
30-day support
→Then it runs without me.
Certification readiness

Winning the work increasingly means proving you’re secure.

Grants and public-sector contracts now often ask for Cyber Essentials before they will sign. I get charities and small teams certification-ready: a plain-English check against the five controls, the fixes that actually matter, and the evidence pulled together, so the requirement stops being the thing that holds up the funding.

About Cyber Essentials →
Selected work

Problems that never quite fit an off-the-shelf tool.

Charity · Social impact
1 dayZero data to real-time impact, live the day it launched.

A charity that could not evidence its own impact

Real value was being delivered on the ground, but attendance sat on paper and outcomes went unrecorded. Without data, there was nothing to show a funder.

I built a zero-cost MVP in a single day to prove the data flow, then rebuilt it in Base44 as the system of record. Six separate registration forms folded into one check-in.

Client · Onside Soccer Ministries
Read the story on LinkedIn →
SME · B2B outreach
159 sent98% delivered. 24% clicked. Zero complaints.

A solo founder losing work to inconsistent follow-up

No system, and no time to build one. Good conversations were going cold because nobody was there to chase them.

A capped, compliant email engine, designed, built, and handed over. It runs on its own, and the founder owns it. I do not touch it.

Client · Anonymised
Life sciences · Regulated SaaS
1,000 hrsReturned to the team every month, with better accuracy.

A safety team reconciling databases by hand

Every month, specialists were manually matching clinical and safety records. Slow, costly, and exactly the kind of work that invites error.

Robotic process automation across a validated value stream, built to the standard a regulated environment demands. The people were freed for the work only people can do.

Life sciences · EDC access
30 minDown from days per request, across 208 ICON-owned systems.

Getting into a live trial system took days. The trial didn’t.

Access to ICON’s EDC systems ran through a manual queue. Every request meant someone checking a role and assigning it by hand, then hoping nothing was mistyped. Across 208 systems, that queue was the bottleneck, not the trial.

I led the initiative as ICON’s embedded Solution Owner, connecting the EDC vendor’s API straight into ServiceNow, ICON’s own workflow platform. Requests now validate and route themselves, a two-stage approval keeps oversight in place, and a self-service portal replaced the ticket queue entirely.

Emeka Maddy is a Principal Solution Owner based in Banstead, Surrey, working with clients across the UK. His background runs from regulated life sciences to grassroots charity. The common thread is turning operational mess into intelligent systems people actually use.

Grounding
  • MSc
  • CSci
  • MIBMS
  • PSPO
  • SAFe POPM
  • AI-enabled automation
  • Low-code delivery
Contact

Let’s set up a call.

Book a short call, or send a few lines about the operational problem you are trying to solve. Either way, I will tell you honestly whether I am the right person to build it.

Book a call emeka.maddy@cgjdconsulting.com
Banstead, Surrey · Working UK-wide